How Order.co is modernizing procurement and spend management at scale

Managing purchasing across multiple locations shouldn’t require spreadsheets, manual approvals, or fragmented payment workflows. From office supplies to critical operational goods, Order.co is helping businesses centralize procurement, automate spend controls, and simplify the way teams buy what they need.

As Order.co scaled to support hundreds of customers and thousands of vendors, they needed payments infrastructure that could keep up. That’s why Order.co partnered with Lithic for payments infrastructure that automates purchasing processes, enforces controls, and moves money efficiently at scale.

Powering smarter business purchasing for distributed teams

Order.co set out to solve a problem many businesses face: procurement tools built for specialists rather than the people actually making purchases. The platform makes it easy for teams with multiple locations to place orders, consolidate bills, and maintain visibility into spend without slowing down their day-to-day operations.

But, as Order.co grew, delivering that experience introduced two major challenges:

• Complex spend control at scale
  Order.co needed to enforce purchasing rules, approvals, and fraud protections automatically and without adding friction for end users or vendors.
• Payments that keep up with automation
  With thousands of orders flowing through the Order.co platform, manual card creation and legacy accounts payable workflows became a critical bottleneck.

At the time, Order.co’s existing setup couldn’t support the level of automation and control they envisioned. Then, they found Lithic.

The Lithic advantage: payments infrastructure for a growing procurement platform 

Building on Lithic allowed Order.co to bring their procurement platform to life with greater control, efficiency, and scalability.

• Granular Authorization Rules: Lithic enables Order.co to define precise spending controls at the transaction level, ensuring purchases align with company policies and approvals
• Advanced authentication: Built-in 3D Secure (3DS) helps protect transactions while minimizing disruption for users and vendors
• Managed disputes: Lithic simplifies chargeback handling so Order.co can resolve issues quickly and focus on customer experience
• Scalable virtual card issuance: Using Lithic’s API, Order.co issues hundreds of thousands of single-use and multi-use virtual cards each year to support automated purchasing workflows
• Enterprise-grade reliability: With 99.99% uptime and zero scheduled downtime, Lithic gives Order.co the confidence to scale without interruption

With Lithic powering payments, Order.co is helping businesses replace manual procurement with automated, controlled, and transparent purchasing.

What’s next for procurement automation

Order.co continues to evolve their platform to help businesses gain more control over purchasing while reducing operational overhead. With Lithic powering their payment workflows behind the scenes, Order.co can focus on what it does best: helping teams buy smarter, faster, and with greater confidence.

Ready to modernize your procurement and spend management? Connect with our expert team to learn how Lithic powers programmable payments at scale.

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